Hotlines can be a life support. Magellan I am sorry for your experience. I believe one sent me to a place for help. When in my fugue last week I must have gone through the phone and the only name that must have meant something--Crisis Link--I must have called. Half hour later I was in the emergency room and told I had told them I had called the hotline. Later when I returned, I found the call in my phone. Use these hotlines--no matter your state of mind-they in their infinite wisdom can send you to a better place for help. What ever was said to me, must have been meaningful and brought me in from the cold and danger of the streets.
Use whatever support works--good people want us to heal and have a life we deserve. Those volunteers are a lifeline to many.