Today I saw a good apology in chat from one user to another. He owned the situation, took responsibility and humbled himself. The recipient of the apology received it well.
The apologies that seems to come from most of the populace these days involve lack of owninership of being the cause of the situational breakdown. I recall a situation where a manager at work pushed some of my buttons the wrong way. I complained to her boss that her behavior was not necessary. The next day I received an apology something like "I'm sorry you feel that way." She did not own the cause at all. She placed the burden back on me.
Why do some people feel they can "faux" their way through an apology? Is it too much pride? Unwilling to admit they were wrong? Apology is a necessary element in relationship. It shows humility to the wronged party when wrong happens on the part of one to the other.
At the same time, one would hope the other party accepts the apology, and relationship can continue to grow.
Just my thoughts based on what I saw in chat. How about your thoughts?