Your post might be better placed in the open forum. Usually strong posts are placed in the open forum. A moderator may move it over later.
It sure is good to rant every so often though, i do it all the time! i think it is a necessary thing.
I don't know much about insurance companies, but i know that i don't expect they are very caring organisations, and are so mechanical that when these things go through you can bet it is just because of the way their mechanical arms tick over.