You da man, Coop!
Hope you got a name and extension of the person that called you. By tomorrow or Friday, I'd be calling back or visiting and seeing where the claim is if he was as high speed, low drag as he claimed.
It doesn't make ME mad in the slightest. You EARNED your benefits by virtue of the trauma that you didn't ask for. They have the obligation to pay up. Go get it!
When you get that rating, be kind enough, if you would, to update and let us know. It would bring a smile to my face to see someone get what they deserve.
"When we go into battle, I will be the first to set foot on the field, and I will be the last to step off, and I will leave no one behind. Dead, or alive, we will all come home together." LTG Hal Moore, Jr., USA (Ret.)